"Unable to Invoke Service : No Integration Runtime Connected" is seen when a Non-Administrator User executes Routes/Services on ODataConnector, SwaggerConnector or HTTPConnector based Things in ThingWorx Platform

• SwaggerConnector
• WindchillSwaggerConnector
• ODataConnector
• SAPODataConnector
• HTTPConnector

Unable to Invoke Service : No Integration Runtime Connected, Contact Administrator for Further Information

• ApplicationLog.log

  • [L: ERROR] [O: c.t.w.Things] [I: ] [U: <User>] [S: ] [P: ] [T: https-openssl-nio-8443-exec-2] Invalid service name: service_name
    [L: ERROR] [O: c.t.w.Things] [I: ] [U: <User>] [S: ] [P: ] [T: https-openssl-nio-8443-exec-6] Invalid service name: service_name
    [L: ERROR] [O: c.t.s.s.i.IntegrationSubsystem] [I: ] [U: <User>] [S: ] [P: ] [T: https-openssl-nio-8443-exec-1] Error getting IR status
    [L: ERROR] [O: c.t.w.Things] [I: ] [U: <User>] [S: ] [P: ] [T: https-jsse-nio-443-exec-1] Execution error in service script [<Service>] :: Unable to Invoke Service : No Integration Runtime Connected, Contact Administrator for Further Information

• ScriptLog.log

  • Unable to Invoke Service : No Integration Runtime Connected, Contact Administrator for Further Information - See Script Error Log for more details. 

• ErrorLog.log (with Enable Stack Tracing enabled in LoggingSubsystem)

  • [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: <User>] [S: ] [P: ] [T: https-openssl-nio-8443-exec-7] Error getting IR status com.thingworx.common.exceptions.InvalidRequestException: Not authorized for PropertyRead on AvailableForRequests in IR-<GUID>
    	at com.thingworx.things.Thing.generateSecurityException(Thing.java:3171)
    	at com.thingworx.things.Thing.checkRunTimeAuthorization(Thing.java:3118)
    	at com.thingworx.things.Thing.getProperty(Thing.java:3660)
    	at com.thingworx.things.Thing.getPropertyValue(Thing.java:3700)
    	at com.thingworx.system.subsystems.integration.IntegrationSubsystem.getAllIntegrationRuntimes(IntegrationSubsystem.java:680)
    	...
    [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: <User>] [S: ] [P: ] [T: https-openssl-nio-8443-exec-7] Unable to Invoke Service : No Integration Runtime Connected, Contact Administrator for Further Information com.thingworx.common.exceptions.InvalidRequestException: Unable to Invoke Service : No Integration Runtime Connected, Contact Administrator for Further Information
    	at com.thingworx.system.subsystems.integration.IntegrationSubsystem.getAllIntegrationRuntimes(IntegrationSubsystem.java:693)
    	at com.thingworx.system.subsystems.integration.IntegrationSubsystem.getNextAvailableIntegrationRuntime(IntegrationSubsystem.java:626)
    	at com.thingworx.system.subsystems.integration.IntegrationSubsystem.Invoke(IntegrationSubsystem.java:227)
    	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
    	...

  • Note:
    • Different errors will be possible depending on the missing permission or if Visibility permissions are missing
• SecurityLog.log (with log level set to Trace)

  • [L: TRACE] [O: S.c.t.t.Thing] [I: ] [U: <User>] [S: ] [P: ] [T: https-jsse-nio-443-exec-8] Run time authorization check failed due to Exception: Not authorized for PropertyRead on AvailableForRequests in IR-<GUID>

  • Note:
    • Different errors will be possible depending on the missing permission or if Visibility permissions are missing