Article - CS372215

Update failed for the Adobe Acrobat Pro DC version installed with the Adobe Experience Manager server

Modified: 30-Jun-2022   


Applies To

  • Creo View Adapters 1.0 to 8.1
  • Creo View Adapters 3.0 to 8.1
  • Windchill PDMLink 10.2 to 12.1
  • Windchill ProjectLink 10.2 to 11.2
  • Windchill PDM Essentials 10.2 to 11.1
  • PTC Arbortext Content Manager 10.2 to 11.1
  • Visualization Services (WVS)
  • Adobe Acrobat
  • Adobe LiveCycle (LC) - All releases
  • Adobe Experience Manager (AEM) -All releases
  • Microsoft Office - All releases

Description

 
  • Update failed for the Adobe Acrobat Pro DC version installed with the Adobe Experience Manager server
  • Manual updates for the Adobe Acrobat are enabled, refer to CS290508
adobe acrobat updater failed
 
  • AdobeARM.log shows :

    Using registered preference AUTO_ALL
    Failed to connect to BITS
    Error Code: -2147023838
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