Article - CS371380

Failed to publish documents with error:"An error occurred while uploading the file. Please contact your administrator. Cause of failure: Secure site not found for upload."

Modified: 27-Nov-2024   


Applies To

  • Windchill PDMLink 12.0 to 12.1

Description

  • Representation of documents having security labels fails to create with error:
An error occurred while uploading the file. Please contact your administrator. Cause of failure: Secure site not found for upload
  • Getting error in MS logs while creating document with security label enabled as below
  • Getting error in MS logs while publishing document with security label enabled as below -
DEBUG [wt.fv.FileServersImpl.updateAndNotifyThresholdTimer] wt.fv.AbstractSiteStatusImpl  - AbstractSiteStatusImpl:addOrUpdateVaultsOnMaster::No Active folder for this vault
DEBUG [wt.fv.FileServersImpl.updateAndNotifyThresholdTimer] wt.fv.FvServerHelper  - wt.fv.sharedVaults :
DEBUG [ajp-nio-127.0.0.1-8010-exec-5] wt.fv.uploadtocache  - Caught exception! Message=<error for user>
DEBUG [ajp-nio-127.0.0.1-8010-exec-5] wt.fv.uploadtocache  - Exception=(wt.fv.fvResource/UPLOAD_FAILED_ERROR_MESSAGE) wt.objectstorage.exception.ContentFileCanNotBeStoredException: ATTENTION: An error occurred while uploading the file. Please contact your administrator. Cause of failure: No active root folder, msg=Message:  Resource bundle/Message key = wt.fv.fvResource/UPLOAD_FAILED_ERROR_MESSAGE, lmsg=ATTENTION: An error occurred while uploading the file. Please contact your administrator. Cause of failure: No active root folder
ERROR [ajp-nio-127.0.0.1-8010-exec-5] wt.fv.uploadtocache  - (wt.fv.fvResource/UPLOAD_FAILED_ERROR_MESSAGE) wt.objectstorage.exception.ContentFileCanNotBeStoredException: ATTENTION: An error occurred while uploading the file. Please contact your administrator. Cause of failure: No active root folder


 
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