Article - CS370716
Starting the service 'Cognos' fails with error CFG-ERR0106 in Windchill
Modified: 07-Jun-2022
Applies To
- Windchill PDMLink 11.1 to 12.0
Description
- Starting the service "Cognos' fails in Cognos Configuration on Linux :
- Checking the computer resource on the machine during Cognos startup :
- Only 3GB RAM available on the machine
- No Cognosserver.log generated during Cognos startup
- The following error messages observed in cbs_start_WebSphereLiberty.log :
INFO t[a8f6cf40] CBSBootstrapService Starting the daemon. INFO t[a8f6cf40] CBSBootstrapService attempt to load config from "/appl/ptc/Windchill_11.1-WBR/Reporting/./bin64/./bootstrap_wlp_linuxi38664.xml" INFO t[a8f6cf40] CBSBootstrapService startDaemon() - spawned daemon, waiting for child processes to be ready. ERROR t[a8f6cf40] CBSSocketCommand failed to connect, CAM error: <errorDetail><errorCode>-12</errorCode><errorMessage>CAM-CRP-0026 The underlying socket: '10.84.15.39:9300' returned an error.</errorMessage><errorStack><errorCode>111</errorCode><errorMessage>Could not connect the socket, errno: 0x6f(111)</errorMessage></errorStack></errorDetail> ERROR t[a8f6cf40] CBSSocketCommand failed to connect, CAM error: <errorDetail><errorCode>-12</errorCode><errorMessage>CAM-CRP-0026 The underlying socket: <machine IP address> :9300' returned an error.</errorMessage><errorStack><errorCode>111</errorCode><errorMessage>Could not connect the socket, errno: 0x6f(111)</errorMessage></errorStack></errorDetail> WARN t[a8f6cf40] CBSSockSendAction did not detect success string in response. WARN t[a8f6cf40] CBSSockSendAction did not detect success string in response. WARN t[a8f6cf40] CBSSockSendAction did not detect success string in response. WARN t[a8f6cf40] CBSSockSendAction did not detect success string in response. … … WARN t[a8f6cf40] CBSSockSendAction did not detect success string in response. ERROR t[a8f6cf40] CBSBootstrapService testReadyByPinging() - child processes not yet ready, giving up.
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