Article - CS369698

Error occurs in Part Structure Browser in Windchill PDMLink

Modified: 28-Nov-2023   


Applies To

  • Windchill PDMLink 12.1

Description

  • Error "Cannot read properties of null" occurs in Part Structure Browser
  • After migrating to Windchill 12, when accessing Part Structure tab, below error is shown in UI:
User-added image
  • Method Server and browser console logs show below error respectively when accessing Part Structure tab:
ERROR [***] com.ptc.cat.config.server.AbstractComponentConfigBuilder ***- Error getting table config based on table views with session locale 'en_US' java.lang.NullPointerException
at com.ptc.windchill.enterprise.part.psb.server.PSBTreeConfigBuilder.getActiveNavigationTypes(PSBTreeConfigBuilder.java:289)
SEVERE: TreeController[PSB.tree].handleEvent() - Exception thrown while handling client MVC event.
com.google.gwt.core.client.JavaScriptException: (TypeError) : Cannot read properties of null (reading 'structureDefinitions')
  • Even after loading the Preferences mentioned in article CS329876, the error is still displayed in Part Structure Browser
  • When click Part Structure > Uses tab error occurs 
    java.lang.NullPointerException
            at Unknown.QTb(com.ptc.windchill.wncgwt.WncGWT-0.js)
            at Unknown.eUb(com.ptc.windchill.wncgwt.WncGWT-0.js)
            at Unknown.iUb(com.ptc.windchill.wncgwt.WncGWT-0.js)
            at Unknown.new sJo(com.ptc.windchill.wncgwt.WncGWT-0.js)
            at Unknown.f2o(com.ptc.windchill.wncgwt.WncGWT-0.js)
            at Unknown.$Jo(com.ptc.windchill.wncgwt.WncGWT-0.js)
            at Unknown.xyf(com.ptc.windchill.wncgwt.WncGWT-0.js)
            at Unknown.Fyf(com.ptc.windchill.wncgwt.WncGWT-0.js)
            at Unknown.yyf(com.ptc.windchill.wncgwt.WncGWT-0.js)
            at Unknown.Gyf(com.ptc.windchill.wncgwt.WncGWT-0.js)
            at Unknown.fGg(com.ptc.windchill.wncgwt.WncGWT-0.js)
            at Unknown.rGg(com.ptc.windchill.wncgwt.WncGWT-0.js)
            at Unknown.wIg(com.ptc.windchill.wncgwt.WncGWT-0.js)
            at Unknown.dSo(com.ptc.windchill.wncgwt.WncGWT-0.js)
            at Unknown.gHg(com.ptc.windchill.wncgwt.WncGWT-0.js)
            at Unknown.yHg(com.ptc.windchill.wncgwt.WncGWT-0.js)
            at Unknown.hIg(com.ptc.windchill.wncgwt.WncGWT-0.js)
            at Unknown.xHg(com.ptc.windchill.wncgwt.WncGWT-0.js)

     
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