Article - CS368959
Installation fails on Windows Server 2012 Datacenter Edition during the “Updating 2019 CRT” phase with the error “CreateProcess failed (23). Please rerun install” in PTC Kepware Products
Modified: 09-Jul-2025
Applies To
- Kepware Server (formerly KEPServerEX) 5.20.396.0 to 6.18
- ThingWorx Kepware Server (legacy) 8.0 to 6.18
- Windows Server 2012 Datacenter Edition
Description
- KEPServerEX installation fails on Windows Server 2012 Datacenter Edition during the “Updating 2019 CRT” phase with the error “CreateProcess failed (23). Please rerun install”
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