Article - CS368918

Windchill installation fails with error during schema creation

Modified: 30-Apr-2024   


Applies To

  • Windchill PDMLink 12.0

Description

  • Windchill installation fails with error during schema creation
  • Error message in PTCSOLNINSTALLER_PtcInstall.log:
ERROR  date/time - installDebug: start create and load schema 
INFO   date/time - DDL Manager - configure DDL for Oracle 
INFO   date/time - DDL Manager - using multibyte configuration 
INFO   date/time - ************ Loading schema ************ 
DEBUG  date/time - loadAllSchema: timer.start 
DEBUG  date/time - WindchillDDLManager:getJavaArgs - for fresh install scenario, and a recover install of a failed (in premature condition) fresh install - dbUser=WINDCHILLPOCD and dbPassword (is hidden). 
INFO   date/time - ************ Found Schema to Load ************ 
INFO   date/time - **** Running: D:\ptc\Windchill_12.0\Windchill\bin\windchill.exe --java=C:\Program Files\Amazon Corretto\jdk11.0.14_10\bin\java.exe --javaargs=[the value is hidden due to password sensitive information.] wt.tools.sql.SQLCommandTool create_ddl_wt.sql D:\ptc\Windchill_12.0\Windchill\db\sql3 
INFO   date/time - joining with std out thread 
INFO   date/time - std out join complete. 
INFO   date/time - joining with std error thread 
INFO   date/time - std err join complete. 
date/time  date/time - create schema returned non-zero: 1 
DEBUG  date/time - Installation is Aborting.  The installation cannot continue.
 
date/time  date/time - Aborting installation. 
date/time  date/time - Installation is Aborting.  The installation cannot continue.
 
date/time  date/time - Error during schema creation.  See the logs for more information. 
date/time  date/time - aborting: original exit_code = 2 
date/time  date/time - aborting: normalized exit_code = 2 
DEBUG  date/time - SHUTDOWN REQUESTED 
DEBUG  date/time - (X) commiting registry 
DEBUG  date/time - (X) shutting down service manager 
DEBUG  date/time - (X) cleaning up temporary directories 
DEBUG  date/time - Exiting with exit code: 2 
DEBUG  date/time - java.lang.NullPointerException 
DEBUG  date/time - cleanUp() 
DEBUG  date/time - calling cleanUpWin32()
  • In <Windchill>/installer/logs/XXX_WindchillDDL_error.log, it shows:
SQL ERROR in 'wnc/Foundation/wt/wrmf/delivery/create_PayloadShippingItem_Table.sql': message=ORA-01658: unable to create INITIAL extent for segment in tablespace BLOBS
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