Article - CS368279
Failed to install Vuforia Experience Service, in Windows, at the end of install, this is displayed "error renaming \.staging to \studio-es"
Modified: 18-Jun-2025
Applies To
- Vuforia Experience Service 8.0.1 to 9.2.0
Description
- Failed to install Vuforia Experience Service, in Windows, at the end of install, this is displayed "error renaming \.staging to \studio-es"
- At the end of installation, an error reported:
Problem running post-install step. Installation may not complete correctly Error renaming C:/ptc/.staging/* to c:/ptc/studio-es
- In install log file, this verbose is reported :
[YYYY-MM-DD HH:MM:SS] Moving staged artifacts [YYYY-MM-DD HH:MM:SS] Restoring Experience Service artifact [YYYY-MM-DD HH:MM:SS] Problem running post-install step. Installation may not complete correctly Error renaming C:/ptc/.staging to C:/ptc/studio-es [YYYY-MM-DD HH:MM:SS] Log finished DD/MM/YYYY at HH:MM:SS
- Vuforia Experience Service failed to start due to incomplete installation
This is a printer-friendly version of Article 368279 and may be out of date. For the latest version click CS368279