Article - CS368161
Activation request file generating is failed with "Failed to generate request [Request generated on a different machine]" in PTC Kepware Product
Modified: 13-Mar-2025
Applies To
- Kepware Server (formerly KEPServerEX) 6.11 to 6.17
- ThingWorx Kepware Server (legacy) 6.11 to 6.17
Description
- User need activate license but the CPU don't have internet access , for this reason user upload the activation request in the different computer with internet access, now when user want to activate the licence appears the "request generated on a different machine", please reset ID Activation
- Activation request file generating is failed with below error
Failed to generate request [Request generated on a different machine]
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