Article - CS367426
How to configure Single Sign On (SSO) with Amazon Web Services (AWS) Load Balancer in Servigistics Service Parts Management
Modified: 06-Mar-2024
Applies To
- Servigistics Service Parts Management 11.1 N/A to 13.0.1.2
- Misconfiguration of SSO may cause Timeout Errors
- When shibboleth is configured behind a Load Balancer like AWS Load Balancer,or another type that has multiple trusted IP addresses under it, the requests should only come through the Load Balancer
- No direct requests to the Apache HTTPD are made. In such cases the "X-Forwarded-For" header can be used to validate the IP-Session pairing
Description
- How to configure Single Sign On (SSO) with Amazon Web Services (AWS) Load Balancer
- Single Sign On (SSO) logged in planners become randomly logged out
- iPWS (Interactive Planner Worksheet) shows error:
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Error loading table: (0) Timeout Error
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Error loading chart: (0) Timeout Error
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