Article - CS366094

PSI failed to install SCU with error "Return code: -1" in Windchill PDMLink

Modified: 17-Jun-2025   


Applies To

  • Windchill PDMLink 11.1 to 12.1

Description

  • PSI failed to install SCU
    INFO   <Date/Time> - ################################################### 
    INFO   <Date/Time> -          Running scu Installer 
    INFO   <Date/Time> - ################################################### 
    DEBUG <Date/Time> - calling executeInstaller(D:\Windchill Software\MED-60419-CD-111_M020\SCU) 
    DEBUG  <Date/Time> - Processing subinstaller assembly (scu): timer.start 
    INFO   <Date/Time> - Running:  C:\Windows\system32\cscript.exe //E:vbscript D:\Windchill Software\MED-60419-CD-111_M020\SCU\setup.vbs WAIT LAX_VM C:\Users\xxxxx\AppData\Local\Temp\xxxx\Windows\resource\jre\bin\java.exe -f C:\ptc\Windchill_11.1\PSI\installer\PSITempProps\scu-installer.properties -DMULTI_PROGRAM_EXEC=1 
    INFO  <Date/Time> - Completed:  C:\Windows\system32\cscript.exe //E:vbscript D:\Windchill Software\MED-60419-CD-111_M020\SCU\setup.vbs WAIT LAX_VM C:\Users\xxxxx\AppData\Local\Temp\xxxxxx\Windows\resource\jre\bin\java.exe -f C:\ptc\Windchill_11.1\PSI\installer\PSITempProps\scu-installer.properties -DMULTI_PROGRAM_EXEC=1 
    INFO   <Date/Time> - return code = -1 
    INFO   <Date/Time> - 
    ============= start: scu summary =============
    scu installer finished.
    
    Return code: -1
    
    One or more of the actions from the installation sequence caused a fatal error.
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