Article - CS365111
Server runs in demo mode even after license has been activated in PTC Kepware Products
Modified: 05-May-2026
Applies To
- Kepware Server (formerly KEPServerEX) 6.9 to 6.18
Description
- Server runs in demo mode even after license has been activated
- Time limited error is reported by Kepware Event log even after license is activated
- License was successfully activated but the expiry date is not updated in License utility
- When a renewed license is successfully activated, the support end date on the license utility is displayed as the old contract end date instead of the new contract end date
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