Article - CS363629
"Server Error: Cannot retrieve family table neutral data" is reported for family table objects in Windchill PDMLink
Modified: 11-Mar-2026
Applies To
- Windchill PDMLink 12.0 to 13.1
- Creo Parametric 4.0 to 12.4
Description
- Error Server Error: Cannot retrieve family table neutral data is reported for specific FT objects
- The error is reported when trying to perform Add to Workspace and after healing the IBA errors, it occurs when trying to check-in the objects
- SQL query (error_analysis_helper.sql) mentioned in Article CS211308 identifies affected objects that are only in workspace
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