Article - CS36250

Using a notification email to access an already completed task results in the browser displaying a loading screen indefinitely in Windchill 10.0

Modified: 24-Oct-2016   


Applies To

  • Windchill PDMLink 10.0
  • Windchill ProjectLink 10.0

Description

  • A task with multiple participants has been completed
  • A user accesses the task through a notification email
  • The browser displays a loading screen indefinitely
  • No alert message is displayed.
  • In the Methodserver logs the following error is thrown
wt.util.WTRuntimeException: Cannot restore "wt.workflow.work.WorkItem.xxxxxxx" because it no longer exists. Nested exception is:
(wt.fc.fcResource/32) wt.fc.ObjectNoLongerExistsException: Cannot restore "wt.workflow.work.WorkItem.xxxxxxx" because it no longer exists.
at wt.fc.StandardPersistenceManager.restore(StandardPersistenceManager.java:2245)
at wt.fc.StandardPersistenceManager.refresh(StandardPersistenceManager.java:1238)
at wt.fc.StandardPersistenceManager.refresh(StandardPersistenceManager.java:630)
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