Article - CS362481
Uploading a BMP image using Image Pages create option fails with error com.lcs.wc.util.LCSException: Error Executing ImageMagick command in FlexPLM
Modified: 02-Aug-2023
Applies To
- FlexPLM 11.2 to 12.0
Description
- Uploading a BMP image using Image Pages create option fails with error com.lcs.wc.util.LCSException: Error Executing ImageMagick command
- MethodServer logs reports following error:
INFO [Thread-17] wt.system.out - ERROR><a name="m1" href="<hostname>//Windchill/wtcore/jsp/jmx/viewLogFile.jsp?sm=13376%40USNCQAPLMFG02V&logDir=wt.logs.dir&re=%28%3Fi%29.*%3F%28%5CQconvert%5CE%29.*&file=MethodServer-2202040702-7556-log4j.log#m2" title="Next Match"><span style="background-color: hotpink">convert</span></a>.exe: length and filesize do not match `F:\ptc\Windchill\lcsdocuments\877407.311.312_Bulk_WL_Slv_Graph_5gg%2C_9x11_1.27.22.bmp' @ error/bmp.c/ReadBMPImage/845.
INFO [ajp-nio-127.0.0.1-8011-exec-4] wt.system.err wcadmin - (com.lcs.wc.resource.DocumentRB/imageMagickErr1_MSG) com.lcs.wc.util.LCSException: Error Executing ImageMagick command '<a name="m2" href="https://<hostname>//Windchill/wtcore/jsp/jmx/viewLogFile.jsp?sm=13376%40USNCQAPLMFG02V&logDir=wt.logs.dir&re=%28%3Fi%29.*%3F%28%5CQconvert%5CE%29.*&file=MethodServer-2202040702-7556-log4j.log#m3" title="Next Match"><span style="background-color: hotpink">convert</span></a>'
INFO [ajp-nio-127.0.0.1-8011-exec-4] wt.system.err wcadmin - at java.base/java.lang.Thread.run(Thread.java:834)
INFO [ajp-nio-127.0.0.1-8011-exec-4] wt.system.err wcadmin - (com.lcs.wc.resource.DocumentRB/imageMagickErr1_MSG) com.lcs.wc.util.LCSException: Error Executing ImageMagick command '<a name="m3" href="https://<hostname>//Windchill/wtcore/jsp/jmx/viewLogFile.jsp?sm=13376%40USNCQAPLMFG02V&logDir=wt.logs.dir&re=%28%3Fi%29.*%3F%28%5CQconvert%5CE%29.*&file=MethodServer-2202040702-7556-log4j.log#m4" title="Next Match"><span style="background-color: hotpink">convert</span></a>'
INFO [ajp-nio-127.0.0.1-8011-exec-4] wt.system.err wcadmin - (com.lcs.wc.resource.DocumentRB/imageMagickErr1_MSG) com.lcs.wc.util.LCSException: Error Executing ImageMagick command '<a name="m2" href="https://<hostname>//Windchill/wtcore/jsp/jmx/viewLogFile.jsp?sm=13376%40USNCQAPLMFG02V&logDir=wt.logs.dir&re=%28%3Fi%29.*%3F%28%5CQconvert%5CE%29.*&file=MethodServer-2202040702-7556-log4j.log#m3" title="Next Match"><span style="background-color: hotpink">convert</span></a>'
INFO [ajp-nio-127.0.0.1-8011-exec-4] wt.system.err wcadmin - at java.base/java.lang.Thread.run(Thread.java:834)
INFO [ajp-nio-127.0.0.1-8011-exec-4] wt.system.err wcadmin - (com.lcs.wc.resource.DocumentRB/imageMagickErr1_MSG) com.lcs.wc.util.LCSException: Error Executing ImageMagick command '<a name="m3" href="https://<hostname>//Windchill/wtcore/jsp/jmx/viewLogFile.jsp?sm=13376%40USNCQAPLMFG02V&logDir=wt.logs.dir&re=%28%3Fi%29.*%3F%28%5CQconvert%5CE%29.*&file=MethodServer-2202040702-7556-log4j.log#m4" title="Next Match"><span style="background-color: hotpink">convert</span></a>'
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