Article - CS362373

ThingWorx fails to start to connect database of Persistence Provider

Modified: 06-Feb-2022   


Applies To

  • Vuforia Experience Service 9.2.0

Description

  • ThingWorx fails to start to connect database of Persistence Provider 
  • The following error is output in ApplicationLog.log
yyyy-mm-dd hh:mi:ss.ms+0000 [L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] *** CRITICAL ERROR ON STARTUP: Connections could not be acquired from the underlying database!
  • ​​The database is running 
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