Article - CS360918

After an upgrade ThingWorx fails to start with error : "Failed to create com.thingworx.persistence.postgres.PostgresPersistenceProviderPackage. Cause was due to 'null'."

Modified: 17-Jan-2022   


Applies To

  • ThingWorx Platform 9.3

Description

  • After an upgrade ThingWorx fails to start with the following error in the ApplicationLog :
[L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] *** CRITICAL ERROR ON STARTUP: Failed to create com.thingworx.persistence.postgres.PostgresPersistenceProviderPackage.  Cause was due to 'null'
[L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] *** Web Application STATE is being set to ERROR! ***
[L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] >>>>>>> PLATFORM SHUTDOWN START <<<<<<<<<
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