Article - CS360150

Getting error "An unexpected network error occurred." while saving the worksheet on shared network location with Mathcad Prime

Modified: 31-May-2024   


Applies To

  • Mathcad Prime 1.0 to 10.0

Description

  • Getting error An "An unexpected network error occurred." while saving the worksheet on shared network location
  • Getting error An unexpected error has occurred. while saving the worksheet on shared network location
  • Unable to use save or save command for worksheets saving on network location for specific systems
  • Save and save as command are non functional intermittently on some specific systems trying to save worksheets on shared network location
  • From time to time one cannot save changes in the file, but message appears: An unexpected network error occurred. when the file is placed on the network drive (uninterrupted, stable connection and local license not requiring any license server connection)
  • How to avoid this annoying workaround when network error occurs upon save: save the file under different name and switch files (delete the old ones and rename the new one)
  • Network error began occurring while saving a very small file with low level of complexity but not in conjunction with any update of Windows or MathCad Prime
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