Article - CS359822

Cannot create Problem Report in ThingWorx Navigate 9.2.0

Modified: 28-Dec-2021   


Applies To

  • Windchill Navigate (formerly ThingWorx Navigate) 9.2 F000

Description

  • Cannot create Problem Report in ThingWorx Navigate
  • Failed to connect to Windchill when performing Test in PTC-Nav-Windchill-Connector
  • Windchill Problem Report type is not listed in the drop down list
  • Executing pm2 status got the following error:
C:\pm2 status
connect EPERM //./pipe/rpc.sock
internal/fs/utils.js:307
    throw err;
    ^

Error: EPERM: operation not permitted, open 'D:\PTC\ThingWorxFlow\.pm2\pm2.log'
    at Object.openSync (fs.js:476:3)
    at module.exports.Client.launchDeamon (D:\PTC\ThingWorxFlow\packages\ptc-flow-pm2\node_modules\pm2\lib\Client.js:228:12)
    at D:\PTC\ThingWorxFlow\packages\ptc-flow-pm2\node_modules\pm2\lib\Client.js:104:10
    at D:\PTC\ThingWorxFlow\packages\ptc-flow-pm2\node_modules\pm2\lib\Client.js:320:14
    at processTicksAndRejections (internal/process/task_queues.js:75:11)
    at runNextTicks (internal/process/task_queues.js:62:3)
    at listOnTimeout (internal/timers.js:523:9)
    at processTimers (internal/timers.js:497:7) {
  errno: -4048,
  syscall: 'open',
  code: 'EPERM',
  path: 'D:\PTC\ThingWorxFlow\.pm2\pm2.log'

}
  • Failed to start RabbitMQ service
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