Article - CS358127

User cannot access the Windchill with errors: "com.ptc.netmarkets.model.NmException: actionmodels.xml file is missing an entry called navigator" in Windchill PDMLink 11.0 M030

Modified: 03-Dec-2021   


Applies To

  • Windchill PDMLink 11.0 M030

Description

  • User cannot access the Windchill even if the Windchill service had been started
  • It show errors in MethodServer log: 
problem getting the main navigation action model
(com.ptc.netmarkets.util.misc.miscResource/400) com.ptc.netmarkets.model.NmException: actionmodels.xml 文件缺少称为 navigator 的条目,请添加模型并重新启动服务器。
	at com.ptc.netmarkets.util.misc.StandardNmActionService.getActionModelFromNameToModelMap(StandardNmActionService.java:4923)
	at com.ptc.netmarkets.util.misc.StandardNmActionService.getActionModel(StandardNmActionService.java:615)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
	at com.sun.proxy.$Proxy71.getActionModel(Unknown Source)
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