Article - CS355963
Premature exit when retrieving any models, creating models, or entering Creo Simulation Live in Creo Parametric
Modified: 10-Dec-2025
Applies To
- Creo Parametric 4.0 M090 to 12.4
- This article originates from a Proactive Investigation that has been initiated by PTC Technical Support
- Proactive Investigations are a Technical Support service
Description
- Crash when initializing / starting Creo Simulation Live
- When try to create part or assembly, Creo Parametric will exit prematurely
- Creo Parametric exits while running an analysis in Creo Simulation Live
- Creo Parametric exits while running an analysis in Creo Ansys Simulation
- Creo Parametric exits when trying to open file or create new file
- Creo Parametric exits prematurely when try to open specific assembly file (NVIDIA GeForce MX230)
- Creo Parametric exits prematurely when attempt to active deformation or animate result of Creo Simulation Live
- Creo Parametric 12.4.0.0 was always crashed when run a CSL analysis. (Windows 11, NVIDIA RTX A5500)
- Creo Parametric crashed once hit Simulate in Creo Simulation Live
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