Article - CS355627
Get "Status Code: 500" or "Status Code: 501" error in Advanced Search page in Windchill PDMLink
Modified: 18-Dec-2025
Applies To
- Windchill PDMLink 11.0 to 13.0
Description
- Object details page display empty
- All tables show empty
- The below error in the Advanced Search page is observed
Contact your administrator for assistance. Information for their reference follows. Request Id: xxxxx Request URI: /Windchill/ptc1/contextComp/context Status Code: 501 Message: An unexpected error has occurred. Contact your system administrator for assistance.
- The below error is observed in Methodserver log:
ERROR [ajp-nio-127.0.0.1-8011-exec-3] com.ptc.mvc.controllers.ExceptionController wcadmin - message : An unexpected error has occurred. Contact your system administrator for assistance error:-------------java.lang.NullPointerException java.lang.NullPointerException at com.ptc.windchill.enterprise.search.mvc.controllers.ContextCompController.processRequest(ContextCompController.java:64) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) ERROR wt.servlet.ServletRequestMonitor.request - 2022-10-20 13:24:09.747 -0400, 4eihqt1u;l9hbpgd1;29965;iscjlq;2387, , , /Windchill/ptc1/contextComp/context, -, POST, 501, 0.008326012, 0.00890614
This is a printer-friendly version of Article 355627 and may be out of date. For the latest version click CS355627