Article - CS354799
Receiving Error Loading Media in Vuforia Vantage
Modified: 29-Dec-2021
Applies To
- Vuforia Vantage 1.0.0
- Videos can be played in Editor and on Vantage Web
- When .mov files do not play correctly, create a new video clip equal to full video in the editor
Description
- Vuforia Vantage displays:
- Error loading Media
- Vuforia Vantage logs show:
- Error in AVPlayerItem: Error Domain=AVFoundationErrorDomain Code=-11821 "Cannot Decode" UserInfo={NSLocalizedFailureReason=The media data could not be decoded. It may be damaged., NSLocalizedDescription=Cannot Decode, NSUnderlyingError=0x282be0300 {Error Domain=NSOSStatusErrorDomain Code=-12911 "(null)"}}
- Slow performance seen in videos recorded outside of Vuforia Capture
- Unable to play videos in Vuforia Editor
- .MOV files are not playing correctly in the editor
- How to create a Video clip in Vuforia Editor?
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