Article - CS354637

Executing CreateDatabase service failed when installing Real-Time Production Performance Monitoring (RTPPM) or other FSU apps

Modified: 28-Jun-2022   


Applies To

  • ThingWorx Real-Time Production Performance Monitoring 1.5.0
  • ThingWorx Platform 8.5 to 9.3
  • Microsoft SQL Server (MSSQL)

Description

  • Error reported when executing CreateDatabase service (step 9.3) in "Install Guide_Core_<version_number>_Clean Install.pdf"
  • Error message in \ThingworxStorage\logs\ScriptErrorLog.log:
[L: ERROR] [O: S.c.q.l.c.Logger] [I: PTC.SCA.SCO.DefaultProductionOrderManager] [U: Administrator] [S: ] [P: ] [T: http-nio-8080-exec-5] Error in: PTC.SCA.SCO.DefaultProductionOrderManager.CreateEnumeration javascript service 
    at CreateEnumeration:21
    at CreateEnumerations:22
    at InitData:1
    at CreateTables:15
    at CreateDatabase:42 (anonymous)
    at CreateDatabase:18

 
This is a printer-friendly version of Article 354637 and may be out of date. For the latest version click CS354637