Article - CS353158
Asset Advisor and Configuration and Setup Tiles could not display Asset list well and function improperly in Manufacturing Apps
Modified: 14-Mar-2022
Applies To
- ThingWorx Manufacturing Apps Family 8.5.0 F000
Description
- Asset Advisor Tile could not display Asset list well
- Error message
- [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: <Login_User>] [S: ] [P: ] [T: https-jsse-nio-443-exec-51] Execution error in service script [AssetAdvisorFilterActions] :: Target ThingShape must be non-null java.lang.NullPointerException: Target ThingShape must be non-null
- Error message
- The Add button turns into grey and could not add a new Asset nor display Asset list in Configuration and Setup Tile
- Error message 1
- [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: <Login_User>] [S: ] [P: ] [T: https-jsse-nio-443-exec-10] Execution error in service script [GetEquipmentNetwork] :: Target ThingShape must be non-null java.lang.NullPointerException: Target ThingShape must be non-null
- Error message 2
- Unable to Invoke Service GetEquipmentTypesForDropDownMenu on PTC.SCA.SCO.UIProvider : null
- Error message 1
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