Article - CS353061
Unable to connect to Thingworx
Modified: 20-Sep-2021
Applies To
- Windchill Navigate (formerly ThingWorx Navigate) 9.1
- When starting MSSQL database error below is triggered :
The request failed or the service did not responf in a timely fashion
- <FOLDER>\Microsoft SQL Server\MSSQL15.MSSQLSERVER\MSSQL\Log\ERRORLOG.2 is reporting :
Error: 17826, Severity: 18, State: 3.
Could not start the network library because of an internal error in the network library. To determine the cause, review the errors immediately preceding this one in the error log.
Could not start the network library because of an internal error in the network library. To determine the cause, review the errors immediately preceding this one in the error log.
Description
- Unable to connect to Thingworx
- Error below in Application.log
2021-09-20 09:22:16.461+0000 [L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] *** CRITICAL ERROR ON STARTUP: Connections could not be acquired from the underlying database!
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