Article - CS352455
Windchill HTTPServer failed to be started after applying Shibboleth Service Provider
Modified: 08-Apr-2024
Applies To
- Windchill PDMLink 12.0
- Shibboleth Service Provider
- Red Hat Enterprise Linux
Description
- Refer to Windchill Help Center - Security Assertion Markup Language (SAML) Authentication to configure Shibboleth Service Privider (Shibboleth SP) for Windchill
- Windchill HTTPServer failed to be started with the following error after applying Shibboleth Service Provider
[root@linux HTTPServer]# ./bin/apachectl start httpd: Syntax error on line 528 of /opt/ptc/Windchill_12.0/HTTPServer/conf/httpd.conf: Syntax error on line 13 of /opt/ptc/Windchill_12.0/HTTPServer/conf/conf.d/00-1mod_shib.conf: Cannot load /usr/lib64/shibboleth/mod_shib_24.so into server: /usr/lib64/libk5crypto.so.3: undefined symbol: EVP_KDF_ctrl, version OPENSSL_1_1_1b
- It could see the different file sizes and library version of libcrypto.so.1.1 in different locations:
[root@linux /]# find . -name "libcrypto.so.1.1" ./usr/lib64/libcrypto.so.1.1 ./opt/ptc/Windchill_12.0/HTTPServer/openssl/lib/libcrypto.so.1.1 [root@linux /]# ll ./usr/lib64/libcrypto.so.1.1 lrwxrwxrwx 1 root root 19 Mar 30 22:33 ./usr/lib64/libcrypto.so.1.1 -> libcrypto.so.1.1.1g [root@linux /]# ll ./opt/ptc/Windchill_12.0/HTTPServer/openssl/lib/libcrypto.so.1.1 -rwxr-x--- 1 root root 3114214 Apr 7 16:36 ./opt/ptc/Windchill_12.0/HTTPServer/openssl/lib/libcrypto.so.1.1 [root@linux /]# ll ./usr/lib64/libcrypto.so.1.1.1g -rwxr-xr-x 1 root root 3071792 Mar 30 22:34 ./usr/lib64/libcrypto.so.1.1.1g
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