Article - CS352295
Vuforia Experience Service fails to start with an exception related to SSL
Modified: 08-Sep-2021
Applies To
- Vuforia Experience Service 8.0.0 N/A to 9.2.0 F000
Description
- Vuforia Experience Service fails to start with an exception related to SSL
- Exception reported is :
*** Critical failure. Initial ACL load error: write EPROTO 3372:error:1408F10B:SSL routines:ssl3_get_record:wrong version number:c:\ws\deps\openssl\openssl\ssl\record\ssl3_record.c:332:
vxs Process exiting with code: 1 +45ms
Process exiting with code: 1
<Vuforia Experience Service install folder>\node_modules\q\q.js:155
throw e;
^
Error: write EPROTO 3372:error:1408F10B:SSL routines:ssl3_get_record:wrong version number:c:\ws\deps\openssl\openssl\ssl\record\ssl3_record.c:332:
at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:94:16) {
errno: 'EPROTO',
code: 'EPROTO',
syscall: 'write'
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