Article - CS352088

Windchill installation fails at OCU stage

Modified: 31-Mar-2024   


Applies To

  • Windchill PDMLink 11.0 to 12.0

Description

  • Windchill installation fails at OCU stage with error "The Oracle system identifier(SID) "***" already exists. Specify another SID"
  • Windchill PDMLink  installation failed at OCU phase with error exit code: 1 
  • Installation log contains below errors
CHOSEN_INSTALL_FEATURE_LIST=createSCHEMA,createDB
Setting variable WC.validationFailed=null.
Setting variable OCU_EXECUTE_ERROR=1.
Result for validator com.ptc.windchill.ocu.install.SearchErrors is: failure.  Generated no messages.
Setting variable WC.validationFailed=1.
Error during validation
Exiting with return code -1
Installation Aborting
The following 2 logs contain information that may be useful for diagnosing installation problems. Include them in your support requests.  Shutdown the installer before accessing any logs to ensure that they are up to date.
<%Windchill_home%>\ocu\installer\logs\OCU_PtcInstall.log
<%Windchill_home%>\ocu\installer\logs\OCU_InstallLog.xml
- Error during validation
  • OCU log contains below error
C:\Users\Administrator\AppData\Local\Temp\1\I1661818706\Windows>echo #WAWNS & 430 | "E:\app\oracle\product\19.3.0\dbhome_1\bin\lsnrctl" start
#WAWNS

output: '430' is not recognized as an internal or external command, operable program or batch file.

exit code: 255
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