Article - CS351160

After starting Windchill MethodServer it can't subscribe Result queue in Windchill Enterprise Systems Integration

Modified: 28-Sep-2025   


Applies To

  • Windchill Enterprise Systems Integration 12.0 to 13.0

Description

  • After starting Windchill Method server it can't subscribe com.ptc.windchill.esi.Result queue
    • New Windchill 12.0 TIBCO installation
  • INFO  : wt.system.out wcadmin - ESI: Unable to subscribe queue com.ptc.windchill.esi.Result
    INFO  : wt.system.err wcadmin - (com.infoengine.util.IEResource/115) com.infoengine.exception.fatal.IEFatalServiceException: Lookup of Administered object with uri "QueueConnectionFactory" returned null.
    INFO  : wt.system.err wcadmin -         at com.infoengine.messaging.MsgService.lookupAdminObject(MsgService.java:1377)
    INFO  : wt.system.err wcadmin -         at com.infoengine.messaging.MsgService.lookupConnectionFactory(MsgService.java:1431)
    INFO  : wt.system.err wcadmin -         at com.infoengine.messaging.MsgService.getConnectionFactory(MsgService.java:513)
    INFO  : wt.system.err wcadmin -         at com.infoengine.messaging.MsgService.initializeQueueSupport(MsgService.java:373)
    INFO  : wt.system.err wcadmin -         at com.infoengine.messaging.MsgService.getMsgService(MsgService.java:280)
    INFO  : wt.system.err wcadmin -         at com.infoengine.webject.msg.SubscribeQueue.invoke(SubscribeQueue.java:23)
    INFO  : wt.system.err wcadmin -         at com.infoengine.procunit.webject.WebjectProcessor.invokeWebject(WebjectProcessor.java:624)
    INFO  : wt.system.err wcadmin -         at com.infoengine.procunit.webject.WebjectProcessor.processTask(WebjectProcessor.java:210)
    INFO  : wt.system.err wcadmin -         at com.infoengine.SAK.Webject.invoke(Webject.java:492)
    INFO  : wt.system.err wcadmin -         at com.infoengine.compiledTasks.file.D$3a$5cptc$5cWindchill_13$2e0$5cWindchill$5ctasks.com.ptc.windchill.esi.subscribequeue.invoke(subscribequeue.java:110)
    INFO  : wt.system.err wcadmin -         at com.infoengine.SAK.Task.invoke(Task.java:1813)
    INFO  : wt.system.err wcadmin -         at com.infoengine.SAK.Task.invoke(Task.java:1721)
    INFO  : wt.system.err wcadmin -         at com.infoengine.compiledTasks.file.D$3a$5cptc$5cWindchill_13$2e0$5cWindchill$5ctasks.ext.esi.subscribequeues$2exml.invoke(subscribequeues$2exml.java:105)
    INFO  : wt.system.err wcadmin -         at com.infoengine.SAK.Task.invoke(Task.java:1813)
    INFO  : wt.system.err wcadmin -         at com.infoengine.SAK.Task.invoke(Task.java:1721)
    INFO  : wt.system.err wcadmin -         at wt.federation.StandardFederationService$TaskRunner.run(StandardFederationService.java:2741)
  • TIBCO is installed on another server apart from where Windchill is installed
  • Getting error when starting or shutting down SAP Adapter
AER3-910005 Exception: JMS error: Not allowed to create destination tracking=XXXXX
  • It throws error message as below
ESI: Unable to subscribe queue com.ptc.windchill.esi.Result
javax.jms.JMSException: Failed to connect to the server at tcp://localhost:7222
at com.tibco.tibjms.TibjmsxLinkTcp._createSocket(TibjmsxLinkTcp.java:823)
at com.tibco.tibjms.TibjmsxLinkTcp.connect(TibjmsxLinkTcp.java:914)
at com.tibco.tibjms.TibjmsConnection._create(TibjmsConnection.java:1419)
at com.tibco.tibjms.TibjmsConnection.<init>(TibjmsConnection.java:4438)
at com.tibco.tibjms.TibjmsQueueConnection.<init>(TibjmsQueueConnection.java:39)
at com.tibco.tibjms.TibjmsxCFImpl._createImpl(TibjmsxCFImpl.java:202)
at com.tibco.tibjms.TibjmsxCFImpl._createConnection(TibjmsxCFImpl.java:255)
at com.tibco.tibjms.TibjmsQueueConnectionFactory.createQueueConnection(TibjmsQueueConnectionFactory.java:90)
  • When factories and topics are not created or configured properly following type of error can be seen in adapter service logs
    “Exception: "JMS error: "Not permitted tracking=#ZQjm3rzAuXl/p-mwdh/Vb8UUMpU#”
    
  • Getting error message Timeout waiting for reply in Process Archive log and all publishing failed
invoke of CALO_INIT_API failed while attempting to create an ECN,XXXXXX,,,,Job-20 Error in [ProcessDefinitions/ERPCommunication/SAP/ECN/Start_CBOECN_SAPCreate_PD.process/Invoke_CALO_INIT_API]
Timeout waiting for reply.
    at com.tibco.plugin.ae.AERPCRequestReplyActivity.cancelled(Unknown Source)
    at com.tibco.pe.core.TaskImpl.eval(Unknown Source)
    at com.tibco.pe.core.Job.a(Unknown Source)
    at com.tibco.pe.core.Job.k(Unknown Source)
    at com.tibco.pe.core.JobDispatcher$JobCourier.a(Unknown Source)
    at com.tibco.pe.core.JobDispatcher$JobCourier.run(Unknown Source)
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