Article - CS350724
Receive error that "The requested action has failed. Contact your server admin for more information." when attempting to open viewable in Creo View.
Modified: 10-Apr-2023
Applies To
- Windchill PDMLink 11.1 to 12.1
Description
- Performs a check-out action on a part having a viewable, this last disappeared
- Opening the viewable in Creo View returns:
- The requested action has failed. Contact your server admin for more information.
- The methodserver.log reports:
ERROR [ajp-nio-127.0.0.1-8011-exec-20] com.ptc.windchill.enterprise.change2.validators.ChangeReviewFilter <username> - [Ljava.lang.StackTraceElement;@15f4b0a0
INFO [DataSource Task Executor-546] wt.system.out orgadmin - Downstream loggers null
ERROR [ajp-nio-127.0.0.1-8011-exec-14] wt.fv.master - Error in doDirectDownload. Root cause:
wt.fv.FvFileDoesNotExist: java.nio.file.NoSuchFileException: <path>\000012345
Nested exception is: java.nio.file.NoSuchFileException: <path>\000012345
INFO [DataSource Task Executor-546] wt.system.out orgadmin - Downstream loggers null
ERROR [ajp-nio-127.0.0.1-8011-exec-14] wt.fv.master - Error in doDirectDownload. Root cause:
wt.fv.FvFileDoesNotExist: java.nio.file.NoSuchFileException: <path>\000012345
Nested exception is: java.nio.file.NoSuchFileException: <path>\000012345
and the file 000012345 isn't present in its vault physical location.
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