Article - CS350581

How to Renew Support Agreement with Sales for PTC Kepware Products

Modified: 10-Dec-2024   


Applies To

  • Kepware Server (formerly KEPServerEX) 6.0.2107.0 to 6.17
  • ThingWorx Kepware Server (legacy) 8.0 to 6.17


 

Description

  • How do I renew the support agreement on my license activation ID
  • I clicked the Renew button in the License Utility but don't understand what its asking for
  • Support end date is not being updated after importing the renewal file
  • Support End Date
  • Version Eligibility
  • What are the steps that need to take to renew license id?
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