Article - CS350572

QueryPropertyHistory fails on Thing with large number of properties logged into Value Stream stored in InfluxDB 2.0 Persistence Provider in Thingworx

Modified: 11-Oct-2021   


Applies To

  • ThingWorx Platform 9.1 F000 to SP6
  • ThingWorx Platform 9.0 F000 to SP11
  • ThingWorx Platform 9.5 F000 to SP3
  • InfluxDB 2.0 (Cloud)

Description

  • QueryPropertyHistory fails on Thing with large number of properties logged into Value Stream stored in InfluxDB 2.0 Persistence Provider
  • Getting following error when running service QueryPropertyHistory on Thing with 400+ properties stored in InfluxDB Cloud :
Unable to Invoke Service QueryPropertyHistory on <Thing_name> : com.thingworx.common.exceptions.DataAccessException: [1,018] Data store unknown error: [Error occurred while accessing the data provider.]
This is a printer-friendly version of Article 350572 and may be out of date. For the latest version click CS350572