Article - CS350514
Failed to download the large file in Windchill PDMLink
Modified: 26-Feb-2025
Applies To
- Windchill PDMLink 11.1 to 13.1
Description
- Failed in downloading the large file
- The download is interrupted when the primary content of document is larger than 1G
- The following error message in methodserver log for failed downloading :
ERROR [ajp-nio-127.0.0.1-8012-exec-41] wt.fv.master - Error in doDirectDownload org.apache.catalina.connector.ClientAbortException: java.io.IOException: An established connection was aborted by the software in your host machine at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:372) at org.apache.catalina.connector.OutputBuffer.flushByteBuffer(OutputBuffer.java:841) at org.apache.catalina.connector.OutputBuffer.append(OutputBuffer.java:746) at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:407) at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:385) .... Caused by: java.io.IOException: An established connection was aborted by the software in your host machine at sun.nio.ch.SocketDispatcher.write0(Native Method) at sun.nio.ch.SocketDispatcher.write(SocketDispatcher.java:51) at sun.nio.ch.IOUtil.writeFromNativeBuffer(IOUtil.java:93) at sun.nio.ch.IOUtil.write(IOUtil.java:65) ... ERROR [ajp-nio-127.0.0.1-8012-exec-41] wt.method.server.httpgw - Exception when attempting to set response status of 500 [java.io.IOException: An established connection was aborted by the software in your host machine] java.lang.IllegalStateException: Cannot call sendError() after the response has been committed at org.apache.catalina.connector.ResponseFacade.sendError(ResponseFacade.java:456) at wt.servlet.ServletRequestMonitor$BaseHttpResponseWrapper.sendError(ServletRequestMonitor.java:2679)...
- Downloading a small file take long time
- For example : taking about 40 seconds to download a 4MB pdf file
- The following error message throws in UI when trying to open attachment in Discussion Topic
HTTP Status 500 - Internal Server Error
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