Article - CS349433
Windchill server encountered "Memory usage exceeds collection usage threshold" warning, users access Windchill slowly in Windchill PDMLink 11.0 M030
Modified: 09-Aug-2021
Applies To
- Windchill PDMLink 11.0 M030
Description
- Users access Windchill very slowly
- It shows warning in MethodServer log
-
Memory usage exceeds collection usage threshold
-
- Find the thread which cost a lot of memory which related to bulk exporting
atcom.ptc.netmarkets.util.misc.NmElementAddress.getElemAddressStr(NmElementAddress.java:437) at com.ptc.netmarkets.util.misc.NmContext.getElemAddressStr(NmContext.java:698) at com.ptc.netmarkets.util.misc.NmContext.equals(NmContext.java:714) at java.util.ArrayList.indexOf(ArrayList.java:321) at java.util.ArrayList.contains(ArrayList.java:304) at com.ptc.netmarkets.util.beans.NmCommandBean.parseSoidArray(NmCommandBean.java:3522) at com.ptc.netmarkets.util.beans.NmCommandBean.setParameter(NmCommandBean.java:4408) at com.ptc.netmarkets.util.beans.NmCommandBean.setRequest(NmCommandBean.java:2833) at org.apache.jsp.netmarkets.jsp.object.copy_005fmain_jsp._jspService(copy_005fmain_jsp.java:222)
- Find the thread which cost a lot of memory which executing export in WhereUsed table
at com.sun.proxy.$Proxy44.navigateUsedBy(Unknown Source) at com.ptc.windchill.enterprise.object.WhereUsedTreeHandler.getUsedByQueryResult(WhereUsedTreeHandler.java:263) at com.ptc.windchill.enterprise.object.WhereUsedTreeHandler.getNodes(WhereUsedTreeHandler.java:207) at com.ptc.windchill.enterprise.object.mvc.builders.WhereUsedTreeBuilder.buildNodeData(WhereUsedTreeBuilder.java:178) at com.ptc.jca.mvc.components.ExportTreeDataBuilder.buildComponentData(ExportTreeDataBuilder.java:91) at com.ptc.jca.mvc.components.DefaultJcaComponentDataBuilder.buildRawData(DefaultJcaComponentDataBuilder.java:71) at com.ptc.mvc.components.ds.AbstractDataSourceComponentDataBuilder.buildComponentData(AbstractDataSourceComponentDataBuilder.java:256) at com.ptc.mvc.components.ds.AbstractDataSourceComponentDataBuilder.buildComponentData(AbstractDataSourceComponentDataBuilder.java:71) at com.ptc.mvc.components.ComponentController.getComponentDefinition(ComponentController.java:260)
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