Article - CS349346

Installing Vuforia Experience Service with SSO enabled fails with "while executing the TAC tool for configureAuth" error

Modified: 20-Nov-2024   


Applies To

  • Vuforia Experience Service 9.1.0 to 9.21.0

Description

  • When installing Vuforia Experience Service with SSO enabled fails with "while executing the TAC tool for configureAuth" error message
  • The following error is in install log
    • 2021-07-19T22:41:28.399Z tac:rest user GET request, url: https://<host>:8443/Thingworx/Users/es-authorization
      (node:86636) Warning: Setting the NODE_TLS_REJECT_UNAUTHORIZED environment variable to '0' makes TLS connections and HTTPS requests insecure by disabling certificate verification.
      2021-07-19T22:41:28.751Z tac:rest user response.statusCode 401
      2021-07-19T22:41:28.751Z tac:rest user data [string]:  {"error":"invalid_token","error_description":"<token>"}
      2021-07-19T22:41:28.753Z tac:public.access.cfg Fatal Error
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