Article - CS349001

Unable to start "TIBCO Administrator" services in "TIBCO Administrator" in Windchill Enterprise Systems Integration

Modified: 25-Mar-2022   


Applies To

  • Windchill Enterprise Systems Integration 11.2 to 12.0

Description

  • Unable to start TIBCO Administrator services in TIBCO Administrator
  • Can't open TIBCO Administrator page.
  • Errors in log:
28789 [localhost-startStop-1] INFO org.springframework.web.context.ContextLoader - Root WebApplicationContext: initialization completed in 610 ms
Executing xmltask 1.6.4
Processing  into /ptc/esi_11.2/tibco/administrator/domain/xxxxx/tomcat/server/webapps/administrator-xxxxx-TIBCO BusinessWorks-5.1.2/administrator-xxxxx-TIBCO BusinessWorks-5.1.2.xml
Applying InsertAction([Context: null], position [under]) to /
Building a root element
Applied InsertAction([Context: null], position [under]) - 1 match(es)
Normalizing resultant document
Indenting resultant document
Using output character encoding UTF-8
java.io.FileNotFoundException: /ptc/esi_11.2/tibco/administrator/domain/xxxx/tomcat/server/webapps/administrator-xxxxx-TIBCO BusinessWorks-5.1.2/administrator-xxxxx-TIBCO BusinessWorks-5.1.2.xml (Permission denied)
        at java.io.FileOutputStream.open0(Native Method)
        at java.io.FileOutputStream.open(FileOutputStream.java:270)
        at java.io.FileOutputStream.<init>(FileOutputStream.java:213)
        at java.io.FileOutputStream.<init>(FileOutputStream.java:101)
        at com.oopsconsultancy.xmltask.ant.XmlTask.getWriter(XmlTask.java:529)
        at com.oopsconsultancy.xmltask.ant.XmlTask.processDoc(XmlTask.java:458)
        at com.oopsconsultancy.xmltask.ant.XmlTask.execute(XmlTask.java:383)
        at com.tibco.ps.anttasks.utils.AntTaskUtils.createXmlFile(AntTaskUtils.java:445)
        at com.tibco.ps.anttasks.utils.AntTaskUtils.createXmlFile(AntTaskUtils.java:453)
        at com.tibco.ps.webapp.deployment.impl.apache.TomcatServletEngine.deployWARFile(TomcatServletEngine.java:177)
        at com.tibco.ps.webapp.deployment.AbstractJ2EEServletEngine.deployApplication(AbstractJ2EEServletEngine.java:206)
        at com.tibco.ps.webapp.deployment.AbstractJ2EEServletEngine.deployApplication(AbstractJ2EEServletEngine.java:175)
        at com.tibco.ps.webapp.deployment.impl.apache.TomcatServletEngine.deployApplication(TomcatServletEngine.java:96)
        at com.tibco.administrator.AdministratorPlugInManager.deployPlugIn(AdministratorPlugInManager.java:83)
        at com.tibco.administrator.AdministratorServlet$7.run(AdministratorServlet.java:744)
        at java.lang.Thread.run(Thread.java:745)
2021 Jul 10 09:53:27:574 CEST Repository.SEGOTL3791 Warn [Server] AEREPO-200013 Server is shutting down immediately, aborting unsaved changes
2021 Jul 10 09:53:27:579 CEST Repository.SEGOTL3791 Info [Server] AEREPO-300034  Shutting down instance AUTH_SEGOTL3791
2021 Jul 10 09:53:27:662 CEST Repository.SEGOTL3791 Info [Server] AEREPO-300034  Shutting down instance SEGOTL3791-SAP
2021 Jul 10 09:53:27:722 CEST Repository.SEGOTL3791 Info [Server] AEREPO-300034  Shutting down instance SYS_SEGOTL3791
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