Article - CS346848
Apache HTTP Server not responding during Windchill modules Installation
Modified: 11-Jun-2021
Applies To
- Windchill PDMLink 12.0
Description
- Selected many modules (MPMLink, Partslink, PDMLink, ProjectLink, etc ) to install at the same time during Windchill Installation
- The installation fails with the following errors in PTCSOLNINSTALLER_PtcInstall.log :
DEBUG 2021-06-10 09:15:12 - new SelectorBase() for SelectWSPInstallationTypeSelector --- constructor completed
DEBUG 2021-06-10 09:15:12 - Backed up d:\ptc\Windchill_12.0\PSI\installer\instreg\ii-c286d0b.179f5efd4fc.-8000\psi_iir.xml to d:\ptc\Windchill_12.0\PSI\installer\instreg\ii-c286d0b.179f5efd4fc.-8000\psi_iir.006.xml.
INFO 2021-06-10 09:15:12 - Apache is locally present. Will try to stop it...
DEBUG 2021-06-10 09:15:12 - getWebserverPort: Getting apache port value from WC.wt.webserver.port.
DEBUG 2021-06-10 09:15:12 - WC.wt.webserver.port is not set. Falling to WC_PROMPTED.ig.serverAndServletSettings.webServerHttpPort for apache port value.
DEBUG 2021-06-10 09:15:12 - Checking if web service is running...
DEBUG 2021-06-10 09:15:12 - checking URL connection to http://<hostname>:80 ...
DEBUG 2021-06-10 09:15:13 - Exception while attempting to connect (web service may simply not be running)
java.net.ConnectException: Connection refused: connect
at java.base/java.net.PlainSocketImpl.waitForConnect(Native Method)
at java.base/java.net.PlainSocketImpl.socketConnect(PlainSocketImpl.java:107)
DEBUG 2021-06-10 09:15:12 - Backed up d:\ptc\Windchill_12.0\PSI\installer\instreg\ii-c286d0b.179f5efd4fc.-8000\psi_iir.xml to d:\ptc\Windchill_12.0\PSI\installer\instreg\ii-c286d0b.179f5efd4fc.-8000\psi_iir.006.xml.
INFO 2021-06-10 09:15:12 - Apache is locally present. Will try to stop it...
DEBUG 2021-06-10 09:15:12 - getWebserverPort: Getting apache port value from WC.wt.webserver.port.
DEBUG 2021-06-10 09:15:12 - WC.wt.webserver.port is not set. Falling to WC_PROMPTED.ig.serverAndServletSettings.webServerHttpPort for apache port value.
DEBUG 2021-06-10 09:15:12 - Checking if web service is running...
DEBUG 2021-06-10 09:15:12 - checking URL connection to http://<hostname>:80 ...
DEBUG 2021-06-10 09:15:13 - Exception while attempting to connect (web service may simply not be running)
java.net.ConnectException: Connection refused: connect
at java.base/java.net.PlainSocketImpl.waitForConnect(Native Method)
at java.base/java.net.PlainSocketImpl.socketConnect(PlainSocketImpl.java:107)
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