Article - CS345752

Error "This site is not secure. The security certificate of this website cannot be trusted." when trying to register a server in Creo Parametric

Modified: 02-Dec-2025   


Applies To

  • Creo Parametric 5.0 to 12.4
  • Windchill PDMLink 11.0 to 13.1
  • Creo+

Description

  • Error "This site is not secure. The security certificate of this website cannot be trusted" when trying to register a server
  • Unable to connect Windchill Server with Creo Parametric after new workstation setup with the following warning message
  • On new workstation connection to the Windchill server gives the following warning message
  • Server registration in Windchill Workgroup Manager (WGM) fails with below error 
This site is not secure. The security certificate of this website cannot be trusted

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  • When user tries to register windchill in creo with url like https://<windchill host>/Windchill or http://<windchill host>/Windchill, two pop-up windows will show simultaneously: 
    • Certification Error: This site is not secure. The security certificate of this website cannot be trusted
    • The Windchill Server is unreachable, This may be because of server being down or the location URL Provided is incorrect
  • Accessing Windchill in embedded browser results in no response / blank page, while in a standalone browser users can still log in despite the “Not Secure” warning
  • Embedded browser in Windchill Workgroup Manager cannot load any webpage
  • "The site is not secure" error shown even after installing certificate exported from the Standalone Browser server URL
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