Article - CS344918

Unable to authenticate to Windchill Directory Server (WindchillDS) post updating Java with error "protocol is disabled or cipher suites are inappropriate" in Windchill PDMLink

Modified: 22-Jan-2026   


Applies To

  • Windchill PDMLink 11.0 to 13.0

Windchill Directory Server 

Description

  • Unable to authenticate to Windchill Directory Server (WindchillDS) post updating Java from 1.8.0_281 to 1.8.0_311 with following error:
An error occured connecting to the server. Details: javax.naming.CommunicationException: simple bind failed: 0.0.0.0:44 [Root exception is javax.net.ssl.SSLHandshakeException: No appropriate protocol (protocol is disabled or cipher suites are inappropriate)]
  • Unable to execute dsconfig commands & authenticate WindchillDS Control-Panel when using JDK 8 Update 292 while installing standalone WindchillDS (WindchillDS-3.0.0-Build_013)
  • Even the user name and password are correct, login to Windchill DS fails with protocol issue
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