Article - CS344832
The twx_named_user count in the ThingWorx licensing Subsystem settings appears to be incorrect based on the number purchased
Modified: 20-Aug-2025
Applies To
- ThingWorx Platform 8.1 to 9.6
Description
- The twx_named_user count in Monitoring > Subsystems > LicensingSubsystemSetting is incorrect compared to the number purchased
- How is the count for twx_named_user calculated?
- What happens if the twx_named_user TotalFeatureCount is used up?
- What is the application behavior when we consume the total count of twx_named_user?
- What does IsEnforced field in license mean?
- What does uncounted for twx_named_user mean in TotalFeatureCount field
- Why isn't twx_named_user set to IsEnforced = true?
- Whether having the twx_named_user feature consistently set to negative could pose a problem?
- How many users can be added to a Thingworx?
- What does Uncounted mean in the license feature?
This is a printer-friendly version of Article 344832 and may be out of date. For the latest version click CS344832