Article - CS344319
When using Creo Parametric to open and close files, there is a freeze with NVIDIA OpenGL Driver error "Unable to recover from a kernel exception. The application must close"
Modified: 09-Jun-2026
Applies To
- Creo Parametric 7.0 to 13.4
- Creo+
- Windchill PDMLink 11.1 to 13.1
Description
- When using Creo Parametric to open and close files, there is a freeze
- NVIDIA OpenGL Driver error popup: Unable to recover from a kernel exception. The application must close. when using some NVIDIA Quadro graphics driver versions
- NVIDIA Quadro P5200 (452.66)
- NVIDIA Quadro RTX 4000 (32.0.15.8216)
- NVIDIA Quadro P2000 (32.0.15.8208)
- NVIDIA RTX 2000 Ada Generation Laptop GPU
- NVIDIA RTX A3000 (32.0.101.7080)
- When using Creo, if the user stops working for a few minutes and switches to other programs (e.g., email, Chrome, etc.), the software exits and closes.
- NVIDIA OpenGL Driver error dialog: Unable to recover from a kernel exception
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