Article - CS342509

Creo View Adapters: How to use the taskkill command for Office/Doc worker

Modified: 10-Oct-2025   


Applies To

  • Windchill PDMLink 11.1 F000 to 13.1
  • Creo View Adapters 5.0 F000 to 11.1
  • Windchill Visualization Services (WVS)
  • MS Office Services
  • Adobe Experience Manager (AEM)

Description

  • How to add the taskkill command for the xtop.exe or the office worker
  • How to implement taskkill process on Office worker and have it executed when cadagent restarts the worker when such error is seen in the worker log:
    Error
    doc2pv Error:63002: Failed to publish document file
  • How to ensure the taskkill command is executed after restarting the office worker (by setting the .rcp option adapter/exitCommandCount)
  • How to clean-up residual WINWORD processes using taskkill
  • Process is abnormal with lots of Word/Excel/PowerPoint process in task manager in office worker, how to deal with abnormal process
  • Office worker configured to publish documents fail to close the application (excel) after publishing has completed
    • This results in an increasing number of excel instances being left open/processing keep running
  • How to automatically kill residual process for a doc worker
This is a printer-friendly version of Article 342509 and may be out of date. For the latest version click CS342509