Article - CS341334

ThingWorx installer fails to connect to an Azure PostgreSQL database with error "Failed to validate PostgreSQL connection"

Modified: 23-Feb-2026   


Applies To

  • ThingWorx Platform 9.1 to 9.5
  • Azure Database for PostgreSQL

Description

  • ThingWorx installer fails to connect to an Azure PostgreSQL database
  • Getting following error while running ThingWorx installer on Azure PostgreSQL:
Failed to validate PostgreSQL connection
  • Is ThingWorx Foundation Installer supported on PostgreSQL as a service on Azure?
This is a printer-friendly version of Article 341334 and may be out of date. For the latest version click CS341334