Article - CS341041

Server is unresponsive with an error "Unable to execute SpotlightSearch on SearchFunctions" in ThingWorx

Modified: 25-Nov-2022   


Applies To

  • ThingWorx Platform 8.5 to 9.3

Description

  • Server is unresponsive with an error
Unable to execute SpotlightSearch on SearchFunctions
  • ThingWorx composer reports error too:
Unable to execute SpotlightSearch on SearchFunctions,Unable to get search entrie: [2006] Unknown error occured. Contact the administrator if this re-occurs
  • Frequently get below message:
REST service failure
Unable to execute service SpotlightSearch on SearchFunctions : Unable to get search entries: [1,018] Data store unknown error: [Error occurred while accessing the model provider.]
  • Tomcat fails to restart with database connection issue:
 CRITICAL ERROR ON STARTUP: Connections could not be acquired from the underlying database!
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