Article - CS339402
Cannot start Integrity Client due to the error message "Failed to start database 'C:\<User Directory>/.mks/clientdb/'" (Windchill RV&S)
Modified: 22-Feb-2021
Applies To
- PTC RV&S (formerly Integrity Lifecycle Manager) 11.0 to 12.4
Description
- Cannot start Integrity Client due to the error below.
- What is the root cause that Integrity Client is giving error during the startup?
- IntegrityClient.log
MKS124803: Internal error detected: Exception was: java.lang.RuntimeException: mks.si.api.SIException: java.sql.SQLException: Failed to start database '<User Directory>/.mks/clientdb/' with class loader sun.misc.Launcher$AppClassLoader@#####, see the next exception for details.
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