Article - CS338309

License activation tool does not load on the My Kepware Portal

Modified: 11-Aug-2021   


Applies To

  • Kepware Server (formerly KEPServerEX) 5.20.396.0 to 6.9
  • ThingWorx Kepware Server (legacy) 8.0 to 6.9
  • LinkMaster 2.40.132.0 to 3.0.94.0
  • RedundancyMaster 1.10.54.0 to 2.0.99.0

Description

  • Blank screen when opening the "Activate Product License" link on My Kepware
  • Upload tool for activation_request files not loading
  • Internet Explorer 11 (IE11)
User-added image
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