Article - CS338049
Sammy Desktop fails to launch because it cannot find Java 11
Modified: 06-May-2024
Applies To
- ThingWorx Platform 8.5
- PTC RV&S (formerly Integrity Lifecycle Manager) 2009 to 12.4
- Windchill PDMLink 10.0 to 12.0
- Sammy Desktop Edition
Description
- When launching Sammy Desktop I receive the following error:
- Required Java Runtime Not Available
- This application requires a Java Runtime Environment 11.0.13 - 11.0.999 (64-bit)
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