Article - CS337843

Fail to install PTC Kepware Products Utility TIA Portal Exporter because TIA Portal Openness is not found

Modified: 16-Oct-2023   


Applies To

  • ThingWorx Kepware Server (legacy) 8.0 N/A to 6.13.266.0
  • Kepware Server (formerly KEPServerEX) 6.0.2207.0 to 6.13.266.0

Description

  • Fail to install PTC Kepware Products Uitility TIA Portal Exporter because TIA Portal Openness is not found
  • Below error is returned when user run installer of PTC Kepware Products Uitility TIA Portal Exporter
    • Installer Path
C:\Program Files (x86)\Kepware\KEPServerEX 6\Utilities\TIA Portal Exporter Install\TIAPortalExporter6.exe
  • Error message
TIA Portal Openness was not found on this system. TIA Portal and Openness must be installed on a system before TIA Portal Exporter can be installed. Please confirm system requirements are met before installation of TIA Portal Exporter.
  • Screenshot

 
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