Article - CS337611
Network requirements for Windchill Performance Advisor (WPA) and Online License Check in Windchill PDMLink
Modified: 30-Jul-2025
Applies To
- Windchill PDMLink 11.1 to 13.0
Description
- What are the Network requirements for WPA and online license check?
- What host/domain, protocol, and port are needed to configure Firewall for WPA and online license check?
- IPs or ranges used by Performance Advisor for data upload
- User gets an email notice that the Report send failed- Windchill Performance Advisor, and the method server log gives error:
022-05-31 08:28:47,657 INFO [ajp-nio-127.0.0.1-8010-exec-5] wt.system.out wcadmin - path is pickerAttributes.xml 2022-05-31 08:28:48,947 ERROR [ajp-nio-127.0.0.1-8010-exec-2] com.ptc.ms.jwt.controller.JWTController wcadmin - Exception occurred : 由于端口 443 被禁用，因此无法创建令牌用于将“功能使用报告”发送至 PTC。要解决此问题，请打开端口 443，然后重新启动服务器以允许 Windchill 从 PTC 获取密钥。完成后，请关闭端口 443
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